Terms of Service

Last updated: October 17, 2025

These Terms of Service ("Terms") govern your access to and use of our online platform provided by Carviate Carpet Care & English Services ("we", "us", "our"). By accessing or using our site, you agree to be bound by these Terms. If you do not agree, do not use the site.

Contact: info@carviate.run | Omar Al Mukhtar Street, Area 61, Street #850, Al Dafna, Doha, Ad Dawhah Municipality, Qatar

1. Acceptance of Terms

By using our site and services, you affirm that you are at least 16 years old or have the consent of a parent or guardian. You agree to comply with these Terms and all applicable laws and regulations.

2. Services and Use Restrictions

Our site provides information about and access to services related to carpet care and English language support. You may use the site for lawful purposes only. You agree not to:

• Use the site in a way that violates any law or regulation.
• Attempt to gain unauthorized access to the site or its systems.
• Use the site to transmit harmful, offensive, or abusive content.
• Interfere with or disrupt the integrity or performance of the site.

We reserve the right to refuse service, terminate accounts, remove content, and take technical and legal steps to keep the site safe and secure.

3. User Accounts and Credentials

When you create an account, you agree to provide accurate and complete information and to maintain and promptly update your account information. You are responsible for safeguarding your account credentials and for all activity that occurs under your account.

Notify us immediately at info@carviate.run if you suspect unauthorized use of your account.

4. Payments and Refunds

If you purchase services through our site, you agree to provide current, complete, and accurate payment information. All fees are quoted in the currency displayed at the time of purchase. Payment terms, cancellation policies, and refund eligibility will be provided at the point of sale.

We reserve the right to change pricing and to correct errors in pricing without prior notice.

5. Intellectual Property

All content available on the site, including text, graphics, logos, images, and software, is protected by intellectual property laws and is owned or licensed by us unless otherwise stated. You may view and download content only for your personal, non-commercial use, provided you keep all copyright and other proprietary notices intact.

You may not reproduce, distribute, create derivative works, or otherwise exploit site content for commercial purposes without our prior written consent.

6. Disclaimers

The site and services are provided "as is" and "as available" without warranties of any kind, either express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the site will be uninterrupted, error-free, or free of harmful components.

We make reasonable efforts to ensure information on the site is accurate, but we do not guarantee its completeness or suitability for your needs. Any reliance you place on the information is at your own risk.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Carviate Carpet Care & English Services, its affiliates, officers, employees, and agents will not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the site or services, even if advised of the possibility of such damages.

Our total aggregate liability for claims arising from or relating to these Terms or the site will not exceed the amount you paid, if any, for accessing the services during the 12 months preceding the claim, or a nominal amount where prohibited by law.

8. Indemnification

You agree to indemnify and hold harmless Carviate Carpet Care & English Services and its affiliates, officers, employees, and agents from claims, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of your violation of these Terms, your use of the site, or your violation of any law or the rights of a third party.

9. Termination

We may suspend or terminate your access to the site at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. Upon termination, your right to use the site will immediately cease.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws applicable to our operations. Where permitted by law, disputes arising out of or relating to these Terms or your use of the site will be resolved through good-faith negotiations and, if necessary, through mediation or other alternative dispute resolution processes. This section does not limit your rights to seek injunctive relief or to pursue remedies in mandatory forum locations where applicable.

This agreement does not constitute legal advice. If you have questions about your legal rights, consult a qualified attorney in your jurisdiction.

11. Changes to These Terms

We may revise these Terms from time to time. When we make material changes, we will provide notice through the site or by other means prior to the change becoming effective. Continued use of the site after changes constitutes acceptance of the revised Terms.

Contact

If you have questions about these Terms or would like to contact us for any reason, please reach out: